Privacy Policy

General Privacy Policy

Effective Date: September 2024

The Light Menu is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or register for any level of membership. By accessing or using The Light Menu, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website.

1. Information We Collect

We collect various types of information from users to provide and improve our services. The types of information we collect include:

1.1 Personal Information:
When you register for a membership, subscribe to our newsletter, or interact with our website, we may collect personal information such as your name, email address, phone number, billing information, and other details necessary for providing our services.

1.2 Automatically Collected Information:
We automatically collect certain information about your device and usage of the website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information is collected through cookies, web beacons, and other tracking technologies.

1.3 Information from Third Parties:
We may receive information about you from third parties, such as social media platforms, analytics providers, and advertising partners, if you interact with The Light Menu through these services.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve The Light Menu, as well as to provide you with tailored content and services. Specifically, we may use your information to:

  • 2.1 Provide and Manage Services:
    To process your registration, manage your membership, and deliver the services and features you have requested.
  • 2.2 Communicate with You:
    To send you updates, newsletters, and promotional materials, as well as to respond to your inquiries and provide customer support.
  • 2.3 Personalize Your Experience:
    To customize the content and advertising you see on the website based on your preferences and usage history.
  • 2.4 Improve Our Services:
    To analyze usage trends, track the effectiveness of our marketing efforts, and make informed decisions to enhance our website and offerings.
  • 2.5 Ensure Security:
    To protect the integrity and security of our website, prevent fraudulent activities, and enforce our Terms of Service.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating the website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.

3.1 Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers:
If The Light Menu is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.4 Aggregated and De-Identified Data:
We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, analytics, and other purposes, provided that this data does not identify any individual user.

4. Your Rights and Choices

You have certain rights and choices regarding the information we collect and how it is used.

4.1 Access and Correction:
You may access, correct, or update your personal information by logging into your account or contacting us directly. It is your responsibility to ensure that your information is accurate and up-to-date.

4.2 Opt-Out:
You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly. Please note that even if you opt out of receiving marketing messages, you may still receive administrative, transactional, or security-related communications.

4.3 Cookie Preferences:
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.

4.4 Data Deletion:
You may request the deletion of your personal information by contacting us. However, please be aware that we may be required to retain certain information for legal, security, or operational purposes.

5. Security of Your Information

We implement a variety of security measures to protect your personal information. These measures include:

  • 5.1 Encryption:
    Sensitive data such as payment information is encrypted during transmission using secure socket layer (SSL) technology.
  • 5.2 Access Controls:
    Access to your personal information is restricted to authorized personnel who need to know that information in order to operate, develop, or improve our services.
  • 5.3 Data Breach Procedures:
    In the event of a data breach, we will promptly notify affected users and take appropriate steps to mitigate the breach, including working with law enforcement and regulatory authorities as required.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Websites

The Light Menu may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit when you leave our website.

8. Children’s Privacy

The Light Menu is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

9. International Data Transfers

If you are accessing The Light Menu from outside of Ontario, Canada, please be aware that your information may be transferred to, stored, and processed in Ontario, Canada, where our servers are located and our central database is operated. The data protection and privacy laws in these countries may differ from those in your country of residence. By using the website, you consent to the transfer of your information to Ontario, Canada.

10. Changes to This Privacy Policy

The Light Menu reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: pr@thelightmenu.com